Adding additional Outlook mailboxes

If you need to add an additional mailbox to Outlook, such as a department fax mailbox or another user's mailbox to monitor, please take the following steps.

Within Outlook, click the File tab, then Account Settings, then Account Settings again.
Click the Data Files tab, then select Settings.
Click the Advanced tab, then click Add.
Search for the name of the mailbox you wish to add.
After selecting one of the mailboxes that comes up from the search, click OK, then click Add and repeat step 4 until all mailboxes you need are added.
Once all mailboxes appear in the “Open these additional mailboxes” box, uncheck “Download shared folders” and click OK at the bottom of the window.

Any mailbox can be added in this method but you will be unable to open it if permissions have not been set. If you need permissions on a shared mailbox, please contact IT. For permissions for an individual's mailbox, either IT or the person themselves (if they are a current employee) can provide that access.